How does Internet Celebrity re-posting BGC versus UGC Affect Consumer’s Attitude and Behavior

초록

The internet celebrity attracts a large number of online followers which forms a powerful internet community. This research examines the internet celebrity's re-posting behaviors of either BGC(Brand-generated Content) or UGC(User-generated Content) and their effects on consumer's attitude and intended behavior. The findings indicate that the internet celebrity re-posting BGC draws more positive effect from consumers when compared to re-posting UGC. Moreover, such effect appears to be positive when the internet celebrity does not fit well with the brand they re-post. When they fit well with the brand they re-post(i.e. high source congruence), the consumers respond positively to both UGC and BGC re-posting. This research draws the implication of re-posting contents being more important than reputation of the internet celebrity.

키워드

Internet CelebrityUser-generated ContentBrand-generated ContentSource CredibilitySource Congruence
제목
How does Internet Celebrity re-posting BGC versus UGC Affect Consumer’s Attitude and Behavior
저자
Li, JianSuh, Hyunsuk
발행일
2017
저널명
인터넷전자상거래연구
17
5
페이지
35 ~ 52