공공스포츠 조직 내 조직공정성과 조직침묵의 관계에서 조직시민행동의 매개효과와 조직커뮤니케이션 개방성의 조절된 매개효과

초록

The purpose of this study was (1) to explore the relationship between organizational justice and organizational silence in public sport organizations, (2) to examine the mediating effects of organizational citizenship behavior in the relationship between organizational justice and organizational silence and (3) to explore the moderating effect of communication openness in the aforementioned mediating model. The data for the research were collected from public sport organizations employees in Seoul and eight other regions. Total of 251 responses were analysed using SPSS 23.0 and AMOS 23.0. Regression analysis and SPSS PROCESS macro were used to test the hypotheses. It was found that organizational justice had significant effect on defensive and acquiescent silence. In addition, organizational citizenship behavior mediates the relationship between acquiescent, defensive, and pro-social silence and organizational justice. Lastly, Organizational communication openness moderated the mediating effects on defensive silence.

키워드