장시간 근로와 인식된 조직성과: 업무강도와 일가족갈등의 매개효과를 중심으로

초록

Working hours in South Korea are the highest in the world. As such, long working hours have a significant impact on both the organization and its employees. In this context, to reduce the negative effects of long working hours, the pertinent law to reduce the working week to 52 hours has been introduced and implemented sequentially according to the size of the organization. Now is the time for governments, organizations and employees themselves to bring about change with regards to the working hours. Thus, we seek to examine the dynamic relationship between long working hours and the organization and employees. Specifically, we examine how long working hours affects work intensification, work-family conflict and organizational performance. In addition to this, we investigate how the three variables (working hours, work intensification, work-family conflict) jointly affect the perceived organizational performance of the employees. To empirically test the relationship, data were collected from 443 respondents who worked in 7 South Korea organizations. Hierarchical regression analysis was applied for this matter. As a result of the study, it was found that departmental and organization performance increased as the amount of working hours increased. On the other hand, it was confirmed that working hours negatively affect departmental and organizational performance due to the mediating effect of work intensification and work-family conflict. To sum up, work intensification and work-family conflict mediated the relationship between working hours and organizational performance. Both managerial implications and limitations are presented in the discussion.

키워드