일-가정 상호작용에 대한 역할요구-역할자원의 접근 - 국내 병원조직 종사자를 대상으로 -

초록

With the rise of female workers and dual earner employees, issue of balancing work and family lives and the challenge of integrating multiple roles are receiving more attentions from both academic researchers and business firms. In this research,we apply the model of 'Demand and Resource Approaches' of Voydanoff(2005) to the work-family interface of workers in Korean hospitals. Both demand factors that cause work-family conflict and resource factors that lead to work-family facilitation were considered. Moreover, work characteristics as well as families context were examined to decide which characteristics work as demands or resources in work-family interface. The data is collected by surveying 740 married employees who belong to 22 hospitals in Korea. As analytical tools, we used multiple regression analysis with SPSS 14.0. The results show that stress caused by job cooperation, unpredictability of work,long overtime hours are demands in work-family interface and that job autonomy worked as a resource. As for the characteristics of family, having a child under 6worked as demand and both instrumental and emotional family supports worked as resources. Also, we found that resources such as job autonomy and family supports reduced work-family conflict significantly, while none of demand factors affects on employees' work-family facilitation. This result shows the importance of resource factors for workers' work-family balance. The research provides both theoretical and practical contributions to work-family studies. First, the research expands the literature by exploring the mechanism dealing with the work-family interface and related variables. Second, the studies here concern the contextual elements of the organization and jobs performed in it. Hospital is one of the highly professional service industries which has a high proportion of female workforce and is highly depending on high skilled labor. The results show that these characteristics are connected with the hospital workers'work-family interface, and call for careful management of these issues at hospital for the hospital management. The limitation of current studies are also discussed.

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