사회복지전담공무원의 슈퍼비전 실태와 직무관련변인과의 구조적 관계에 관한 연구

초록

This study seeks to explore evidential bases for policy directions and efficient human resource management and also to strengthen professionalism of public social welfare service delivery system, which are needed to effectuate the optimal social welfare administrative services in the midst of rapidly changing social welfare conditions and of decentralization taking place. With this objective, the study explores the current status of supervision for public social workers, the central figures in public social welfare delivery system and then attempts to examine the mediating effects of current supervision functions on the relationship of social worker‘s job and organizational environment with their job satisfaction and organizational commitment through a structural equation modeling analysis. 378 surveys used for the data analysis, had been filled out by supervisees. As the findings of the study, job environment and organizational environment were found to have direct effect on the social worker‘s job satisfaction and organizational commitment. Second, as job environment and organizational environment influence the worker‘s job satisfaction and organizational commitment, supervision was found to play an important mediating role in this relationship. This finding shows that supervision plays a critical role in improving the government employed social worker’s job satisfaction and organizational commitment under current job and organizational environment and that supervision is a crucial interactional support mechanism. Above findings provide evidential needs to further systematize supervision provision for public social workers at organizational level which has so far been carried out in an informal manner. In addition, it provides evidence that the provision of proper supervision is only feasible when it is implemented with an organizational effort to expand quantitatively and improve qualitatively.

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