주52시간제 도입에 따른 업무고강도화와 근로자의 대응 행동에 관한 질적연구

초록

The issue of long working hours in South Korea was addressed by the introduction of the 52-hour workweek system in July 2018 to promote work-life balance. This study aimed to examine the impact of the increased work intensity resulting from the 52-hour workweek on employees' self-directed job design behaviors. In addition, the study sought to explore the organizational characteristics, as well as work-related and non-work-related factors, that influence employees' ways of working. To deri ve an analytical framework for the changes in working methods caused by the 52-hour workweek system, the study employed qualitative research methods, specifically Grounded Theory. The results revealed the process through which employees responded to increased work intensity. Specifically, many cases were found where organi zational members experienced work intensification, needing to handle the same amount of tasks in less time. It was confirmed that, in the context of increased work in tensity, employees exhibited self-directed job design behaviors to complete their tasks on a daily basis. Furthermore, factors such as organizational leadership, organiza tional culture, support from supervisors and colleagues, and institutional policies were identified as moderating conditions that could influence the level of self-directe d job design behaviors in situations of work intensification. Moreover, as a result of the self-directed job design behaviors in response to work intensification, non-wor k-related outcomes such as work-family balance and stress, as well as work-related outcomes such as job engagement, organizational citizenship behaviors, and percei ved organizational support, were observed. Finally, this study holds both theoretical and practical significance for the field of management, where qualitative research on organizational change and employee response behaviors has been scarce. Academically, it provides an integrated paradigm model for self-directed job design and offers a framework for future quantitative studies.

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