청소년상담복지센터 상담자 직무스트레스 질문지 개발 및 타당화 연구

초록

The purpose of this study was to develop and validate a work-related stress questionnaire for counselors at Youth Counseling Welfare Centers (YCWC). For this purpose, data on work-related stress experienced by the counselors at YCWC from the study 1 were collected and the initial questionnaire consisting of 175 items was constructed. 50 items remained after a series of item evaluations. The questionnaire consisting of the 50 items was administered to 150 counselors at YCWC. Through an exploratory factor analysis, 4 factors were extracted: counselor identity confusion, excessive workload, negative job environment, and burden of parent intervention. A total of 15 questions were selected from 4 factors to form a final questionnaire for job stress. In study 2, a confirmatory factor analysis confirmed the 4 factor structure of this questionnaire. The correlations between the questionnaire and the counselor job stress scale, K-CBI, Job satisfaction scale were -.439~.644. In all, the new questionnaire was validated and can be used as a work-related stress measurement of counselors at YCWC. Based on these results, the limitations of this study and suggestions for future research were discussed.

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