직장 및 가정 갈등이 감정적 소모와 업무태도에 미치는 영향

초록

This study examined the effects of work to family conflict (WFC) and family to work conflict (FWC) on emotional exhaustion and work attitudes in terms of job satisfaction and turnover intention, the effect of emotional exhaustion on work attitudes, and the mediating effects of emotional exhaustion on the WFC-work attitudes relationships and the FWC-work attitudes relationships. Data were collected from 180 teachers of elementary and middle schools and academic institutes. Results indicated that WFC was positively related to emotional exhaustion, and that FWC was positively related to turnover intention. Results also indicated that emotional exhaustion had a negative effect on job satisfaction but had a positive effect on turnover intention. Specially, emotional exhaustion did not mediated the WFC-work attitudes relationships and the FWC-work attitudes relationships. Finally, the theoretical and practical implications of the results were discussed.

키워드