건설 기록정보관리시스템 이용만족도에 관한 연구

A Study on the User Satisfaction of Records and Information Management System in Construction

초록

To be able to present authenticity, or to cope with patent related cases or any possible law suite for intellectual. The purpose of this study was to investigate factors affecting the satisfaction of records and information management system on the construction industry. Data was collected through a survey of 129 employees who work for A engineering company. Independent variables in this study included system quality, information quality, and service quality. Latent variable was selected as easy of use and usefulness. Dependent variable was user's satisfaction for the system. The results of analysis of structural equation modeling showed that system quality was found to have both direct and indirect impacts on user's satisfaction. On the other hand, information quality was significant only in direct impact on ease of use. Service quality was not statistically significant in the effect on user's satisfaction.

키워드

기업기록정보관리; 구조방정식; 시스템품질; 정보품질; 서비스품질; 만족도; 유용성; 이용의용이성; Records Management; RIM; System Quality; Information Quality; Service Quality; SEM; Satisfaction
제목
건설 기록정보관리시스템 이용만족도에 관한 연구
제목 (타언어)
A Study on the User Satisfaction of Records and Information Management System in Construction
저자
윤경숙; 이예빈; 김성희
DOI
10.14699/kbiblia.2016.27.2.005
발행일
2016-06
저널명
한국비블리아학회지
권
27
호
2
페이지
5 ~ 27