일터에서의 성찰이 조직구성원의 사회화에 미치는 영향: 신뢰와 지식공유활동의 조절된 매개효과

초록

Employees acquire knowledge implicitly and explicitly in order to get their work done. Organizational socialization is an important process for knowledge acquisition and sharing knowledge based on trust among the members is critical during the process. Hence, the purpose of this study is to examine the influence of workplace reflection on organizational socialization and to verify the moderated mediating effect of trust and knowledge sharing. The results of this study are as follows. Whereas non-reflection in workplace showed a negative effect on knowledge sharing and organizational socialization, knowledge sharing showed partial mediation between non-reflection and organizational socialization. And as for the moderate effect of trust on knowledge sharing, there exists indirect pathway between non-reflection and organizational socialization and showed alleviative moderated effect. The study verified that critical reflection in workplace showed a positive effect on both variables, and knowledge sharing showed partial mediation. And as for the moderated mediating effect of trust and knowledge sharing between reflection and organizational socialization, it showed consolidated moderated effect. Lastly, trust on co-workers did not show moderated effect of knowledge sharing between critical reflection and organizational socialization. Based on the result of the study, academic and practical implications were suggested.

키워드