업무능력신념과 소진이 경찰공무원의 직무만족감에 미치는 영향

초록

This study was to examine the relationships among police officers’ beliefs about performance ability, burnout, and job satisfaction. A total of 235 police officers at Gyeonggi provincial police agency completed the questionnaire measuring their job satisfaction, one's beliefs about performance ability (i.e., incremental, and entity), and burnout (i.e., emotional exhaustion, reduced personal accomplishment, and depersonalization). The final sample consisted of 179 males (76.2%) and 56 females (23.8%). Their average age was 36.18 years (SD=6.77). Pearson's correlations indicated that job satisfaction was positively associated with incremental beliefs about performance ability, whereas it was negatively associated with entity beliefs about performance ability. And job satisfaction was negatively associated with burnout (i.e., emotional exhaustion, diminished personal accomplishment, and depersonalization). Structural equation modeling techniques were used to test the relationships among the variables. It was observed that police officers’ beliefs about performance ability influenced their job satisfaction through burnout. Particularly, their incremental beliefs about performance ability directly and indirectly positively influenced their job satisfaction, whereas their entity beliefs about performance ability indirectly negatively influenced their job satisfaction via burnout.

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