QEHS 통합경영시스템 인증동기와 시스템 성공요소가 조직성과에 미치는 영향

초록

This study examined the effects of introduction motivation for acquiring certification of quality, environment, health, and safety (QEHS) integrated management system (IMS) and the IMS success factors on organizational performance. Data were collected from 265 employees of Korean firms in manufacturing and service industries. Results indicated that external introduction motivation of IMS was positively related to employees' job satisfaction. Results also indicated that success factors in implementing IMS improved organizational performance: (1) employee training and product/process design were positively related to job satisfaction, technology commercialization, and financial performance, (2) top management support was positively related to employees' job satisfaction and technology commercialization, and (3) supplier quality was positively related to technology commercialization and financial performance. Finally, the theoretical and practical implications were discussed.

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