금융회사와 금융소비자 간의 금융분쟁해결제도 연구

초록

Financial industry is diverse and rapidly changing. As a result, many financial disputes and institutional arrangements for financial consumer protection are needed. Korea's financial consumer protection system has various problems. In other words, the financial supervision system for consumer protection, professional law, including dispute settlement system are insufficient. In order to solve these problems, expertise in the areas of finance, financially informative education, and reasonable ADR dispute resolution systems are needed. And Procedures for dispute resolution mechanisms should be more specific. Moreover, Financial disputes should be solved fairly and reasonably. Financial consumer protection in other countries must be improved by research institutions. In addition, the decision of the Financial Dispute Resolution should be given legally binding. And general legislations for solving the financial confusion in the legal disputes are necessary. Finally, financial consumer protection system should be strengthened through the reasonable laws for financial consumers.

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