상사의 비인격적 감독이 직무열의에 미치는 영향과 조직지원인식의 조절효과

초록

The purpose of this study is to examine the effect of abusive supervision, which is an aggressive and destructive form of leadership, on the work engagement of subordinates, as well as to empirically verify whether perceived organizational support plays a role as a control variable in the relationship between abusive supervision and work engagement. Despite negative leadership behavior, this study intends both to discuss the role of control variables that can maintain work engagement and to provide answers to the following questions. First, how does abusive supervision on the part of supervisors influence the work engagement of subordinates? Second, does the perception of organizational support show a moderating effect on the relationship between supervisors’ abusive supervision and subordinates work engagement? Analysis gave the following results. First, an examination of the influence of supervisor s abusive supervision on work engagement found that such supervision had a negative effect on work engagement. Second, we examined the moderating effects of organizational support concerning supervisors impersonal supervision and work engagement. This analysis found that perceived organizational support controls the effect of supervisors abusive supervision on work engagement. We obtained the following implications based on these results. First, The leaders of an organization should clearly understand abusive supervision, and they should be careful not to behave in such a destructive way. The organization should educate leaders about the actions that they should take to prevent such behaviors from spreading. Second, organizations should recognize the importance of perceived organizational support, which can reduce the negative effect of supervisor s abusive supervision and try to manage them as the primary resource of the organization. So, organizations should make diverse efforts to support their members through various communication channels and organizational activation strategies in order to expand the bonds with members of the organization.

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