관리자의 리더십, 조직시민행동, 직무만족간의 구조적 관계에 관한 연구

초록

This study examines how managerial transactional and transformational leadership perceived by employees of a company affect organizational citizenship behavior and job satisfaction. The purpose is to analyze the role of the organization and to support the establishment of role strategies for members of the organization. In order to achieve this purpose, this study can first find out the direction and limitations of existing research and provide implications from the perspective of organizational strategy through prior studies on transactional leadership, transformational leadership, organizational citizenship behavior, and job satisfaction. Research project has been derived. In addition, based on the research tasks derived, the relationship between the variables associated with them is established, models and hypotheses are established, surveys are conducted for 268 people, and transactional leadership and transformational leadership are applied to organizational citizenship behavior. The effects of job satisfaction on job satisfaction were analyzed through confirmatory factor analysis. As a result, four of the five hypotheses detailed hypotheses were adopted. First, Managers’ perceived managerial leadership does not affect organizational citizenship behavior (Hypothesis 1-1), but transformational leadership has a significant effect on organizational citizenship behavior (Hypothesis 1-2). Second, organizational citizenship behaviors perceived by workers were found to affect job satisfaction (Hypothesis 2). Third, organizational citizenship behavior plays a role in mediating the relationship between managerial (transactional and transformational) leadership perceived by employees of the company on job satisfaction (Hypothesis 3). The limitations of this study are as follows. First, in addition to the managerial leadership perceived by workers, various factors influencing job satisfaction could not be reflected in the research model. Second, research subjects are concentrated on office workers, students in their 20s, and housewives, which limits the generalization of the research results.

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