서울시 동 주민센터 민원 만족도 및 지역적 특성 연구를 통한 시각정보디자인 개선 방향 연구

초록

This study was aimed at finding features of 25 Dong Community Service Centers in Seoul and figuring out a method to apply the features to vidual information design. For the purpose, the study conducted a field research and literature investigation to find out problems in the field and for a preliminary investigation. To analyze materials needed for the result of a civil satisfaction research conducted in advance, the study rearrange the scale and reanalyzed the data to find out the tendency of usage and satisfaction of citizens. The study also found out local features by various factors including population, location, area and the number of public officials in 25 Dongs. Analyzing the features of each Dong again, the study drew a method to reflect the local features in visual information design based on an interview with 5 experts. The results are as in the following. First, there was no correlation between population, the area of a Dong Community Service Center and the number of people in the center, but there shall be consideration about space design and visual information design. Second, it is important to work on brand design or visual information design. Third, we need to be concerned about the separation of Gangnam and Ganbuk, the aging society, the increase of multi-cultural families and foreigners. Lastly, we should care for the center as a cultural place throughout consideration about the residents’ communities and design.

키워드