요양보호사 교육의 고도화 방안에 관한 초점집단 인터뷰:직무 및 치매교육을 중심으로

초록

A high-quality workforce is essential to delivering the high-quality care for the older people who are beneficiaries of long term care insurance. Providing adequate education and ongoing training opportunities could be one answer that may lead to the ultimate goal of improving the quality of long-term care services. Thus this study aimed to examine a workforce crisis and difficulties that care workers face in current education system, especially in contents and administration aspects and draw out suitable solutions or improvement measures. The focus group interview approach was chosen to reflect opinions of long-term care workers, directors of the education system in long-term care facilities and managers. The findings from the focus group interviews were analyzed by theme and classified into several categories by common subjects:‘Training contents’, ‘Training environment’, ‘Administrator’, ‘Compulsory training’, ‘Care givers supply’, ‘Working condition’. Also, four content areas were presented as follows:‘Job training’, ‘Dementia care training’, ‘Administration system’, ‘Workforce’. The caregivers demand very practical training programmes and trainers with a lot of field experience. Improving the working condition and treatments for them leeds to expand the opportunity of the on-going training.

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