노인요양시설의 기관 및 종사자 관련 요인들은 클라이언트 폭력에 어떠한 영향을 미치는가?

초록

The purpose of the study was to investigate the effect of organizational and care worker factors on client violence occurring at nursing homes in Korea, and to provide an empirical basis on which to draw strategies for prevention and reduction of client violence. A survey was conducted on 253 care workers from 23 nursing homes located in 16 regions nationwide, and multiple regression models were analyzed to examine the effect of worker demographic variables, education and experience, work related characteristics, working conditions, and organizational risk management system on client violence. The respondents reported their experience of violence from the most frequent to the least in the order of physical, verbal, others, property damage, and sexual in nature; only half of their employers were implementing an organizational risk management system. In the regression analysis on client violence of all types combined, risk management procedures and supervisor leadership were found statistically signifiant. Based on these results, implications were discussed for agency efforts in improving risk management procedures and leadership training of supervisors.

키워드