영어교과 보조 도구로서의 AI 챗봇 분석 연구

초록

This study aimed to investigate the possibility of using artificial intelligence (AI) chatbot in English class curriculum of secondary schools in Korea. A participant asked questions to the two representative AI chatbots. The questions were about exchanging small talk, asking for information, and solving problem, adopted from middle and high school English textbooks. The audio recorded conversation were transcribed and analyzed quantitatively in order to examine success rate, vocabulary, readability index, and the length and the amount of information from the chatbot. Quanlitative analyses were also carried out to examine the difficulty of the vocabulary, the adequacy and quality of the conversation with the chatbot. The results revealed that both chatbots showed a high success rate of 86% or more in carrying out the given tasks, and provided adequate responses to the participant’s questions. Next, 97% of the vocabulary used by the chatbots was included in the recommended vocabulary level of English class curriculum in Korea. Furthermore, the Google assistant was more user-friendly than Alexa as its utterance was easier for them to comprehend. Google assistant also presented excellence in responding to the participant’s ambiguous questions. Finally, this study provided practical suggestions for integrating chatbots into English class curriculum, and for future development in AI speakers as tools for foreign language education.

키워드