Flow to Satisfaction: Influence of Audience Flow Experience in the Cultural and Arts Industry on Performance Satisfaction Through Experience Value and Flow, Moderated by Presence

초록

Immersive performances that blend digital technology, creative culture, and tourism have become a significant force in the global economy. In China, this sector is rapidly growing because of technological advancements and evolving consumer habits. This study is grounded in flow theory and presence theory. It examines how flow experience, experience value, and flow influence individuals’ satisfaction with performances, as well as the role of presence in this process. The study uses structural equation modeling (SEM) with SmartPLS 4.0 software. It examines how flow experience impacts satisfaction, both directly and through experience value and flow. The results indicate that flow experience, experience value, and flow significantly enhance satisfaction. Experience value and flow also serve as intermediaries between flow experience and satisfaction. Moreover, presence enhances the relationship between flow experience and satisfaction, as well as between flow and satisfaction. The significance of this study lies in its broadening of the understanding of immersive performances. It provides practical directions for maximizing audience immersion by verifying the mediating effect of experience value on flow and the moderating effect of presence.

키워드

몰입이론프레즌스 이론몰입경험경험가치몰입프레즌스공연만족도flow theorypresence theoryflow experienceexperience valueflowpresenceperformance satisfaction
제목
Flow to Satisfaction: Influence of Audience Flow Experience in the Cultural and Arts Industry on Performance Satisfaction Through Experience Value and Flow, Moderated by Presence
저자
Zhang, WanyingHahn, Ju-hee
DOI
10.35174/JKCI.2025.12.25.4.231
발행일
2025-12
유형
Y
저널명
문화산업연구
25
4
페이지
231 ~ 242