중환자실 간호사의 의사소통장애가 간호업무성과에 미치는 영향

초록

Purpose: The purpose of this study is to examine the factors determining nursing performance in order to improve communication skills and nursing performance in ICU. Methods: The sample of this study consisted of 136 ICU nurses who worked for at least one year from four general hospitals in Seoul, Korea, using a structured questionnaire. The results were analyzed by descriptive statistics, pearson correlation coefficients and multiple regression using SPSS WIN 20.0 program. Results: The mean score of communication barriers is 196.40, nursing performance is 63.32. Nursing performance is negatively correlated to communication barriers, Nursing performance significantly predicted nurse category of communication barriers (Adj. R2 = 0.17, p = .001). Conclusion: The results indicate that understanding communication barriers and establishing an effective communication are keys to improve nursing performance.

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