갈등 체크리스트 작성을 위한 탐색적 연구 -공공갈등의 예방과 진단을 중심으로-

초록

This research is to establish a checklist of public conflict what can be used for the purpose of diagnosis and prevention of public conflict. The checklist for public conflict developed in the following order: first, the factors selected through a literature review and priority; second, review and the check checklists of Seoul Metropolitan Government Office and Government Policy Coordination to complement and utilize the existing list and to reflect the experience of experts in a number of conflict adjustment. The checklist derived research results contains key and around stakeholders factor 15 items, conflict issues factor 7 items, Environmental Factors 6 items. The checklist is important to apply to the actual case, so it is necessary feasibility verification of reality. In this respect, this study looked applied to leverage South Road office in Seoul as illustrative examples of conflict stretching checklist. The case could be seen through the checklist, check for the three regions corresponding to the degree of conflict and at the same time imperfections in the checklist could be confirmed as well. This study is exploratory research to develop a checklist that can contribute to the diagnosis and prevention of public conflict. Therefore, there is a need to improve the checklist investigated by additional conflict factors not addressed in this study, and applied to a variety of cases the practicality and utility of the checklist there is a need to continue to improve.

키워드