FM 국제표준화에 따른 국내 FM 실태조사 및 개선방안

A Study on the State and Improvements of FM Industry in Korea in accordance with FM International Standardization

초록

As buildings become larger and more complex, building management are required to be more specialized. In addition to core business activities in many organizations, there is an increasing need for efficient and effective management of buildings and assets. Facility Management (FM) is one of the fastest growing professional and operational areas worldwide, covering a wide range of activities such as building service management, environmental issues, work management, procurement and financial management. FM provides efficiency, productivity, competitiveness and cost savings for organizations. On the other hand, as internationalization in the business environment increases, the need for international standards is increasing in the field of FM. Accordingly, the International Organization for Standardization (ISO) has established ISO/TC 267 Facility Management and actively promoted the establishment of FM international standardization. As the international standards for FM have been established, proper management according to international standards has been required in the maintenance of domestic buildings and other facilities. The purpose of this study is to investigate the actual condition of FM industry in Korea, such as FM service quality, agreements and contracts, service level and key performance indicator to identify the characteristics of the FM environment in Korea, according to FM international standardization. This study examines the definitions of FM, the status of published FM international standards, and surveys the FM industry situation in Korea.

키워드

FMFacility ManagementInternational StandardService QualityService LevelKPI퍼실리티매니지먼트국제표준서비스품질서비스수준핵심성과지표
제목
FM 국제표준화에 따른 국내 FM 실태조사 및 개선방안
제목 (타언어)
A Study on the State and Improvements of FM Industry in Korea in accordance with FM International Standardization
저자
이소영장연화이명식
DOI
10.5659/JAIK_PD.2017.33.4.39
발행일
2017-04
저널명
대한건축학회논문집 계획계
33
4
페이지
39 ~ 48