Impact of Contract Smartification on Operational Performance in Exporting Firms

초록

Purpose – This study aims to empirically examine the impact of contract smartification on the operational performance of South Korean export manufacturing firms. It explores how transitioning from conventional contract management to digitally driven agreements enhances operational outcomes, focusing on the roles of data management and predictability enhancements. Design/Methodology – The research utilizes the Task–Technology Fit (TTF) theory and the Information Processing Perspective on Organizational Innovation (IPPO) framework to analyze the effects of contract smartification in international trade. It employs covariance-based structural equation modeling(CB-SEM) to test hypotheses concerning the influences of smart contracts and blockchain technology on operational performance. Findings – Contract smartification significantly improves operational performance by enhancing efficiency, reducing costs, and mitigating risks. Specifically, the study identifies the digitization and automation of contracts as critical in streamlining processes and minimizing errors, with technologies such as electronic signatures and automated workflows serving critical functions. Originality/value – This research enhances the scholarly discourse on digital transformation in contract management by establishing a theoretical foundation based on emerging technologies. It emphasizes the importance of perceiving contracts as dynamic tools that adapt to technological advancements, offering significant practical implications for enhancing data management in export firms to bolster their competitive edge.

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