퍼실리테이션 워크숍의 퍼실리테이터와 참여자 간 상호작용에 대한 질적 사례연구

초록

As a facilitation host, the facilitator has to play a role in a bridge and neutral position, but it is pointed out that intentional practice through critical reflection is necessary in that invisible power is an obstacle to the performance of a given role. Prior studies have not sufficiently identified differences in the form of interaction of facilitators and their response methods. The purpose of this study is to explore what forms of interaction facilitators has with participants to achieve their goals. Studies have shown that the interaction form of facilitator consisted of the public domain of facilitator intervention and the public domain of participants. The former appeared in active forms, such as distinguishing, controlling activities, respecting participants, and compromising competencies, while the latter appeared in passive forms that could reconstruct knowledge through finding answers from participants and expanding participant forces. The interaction forms in two dimensions appear as one superimposed integrated system, but we can see that they are not constructed sequentially but are deployed in various forms depending on the actual situation. Two implications have been derived from the results of the study. First, the facilitator needs to understand the interaction forms and features of the facilitation workshop from a multifaceted perspective. Second, the trust relationship formed between the facilitator and the participants became a major driver for the interaction of critical reflection in the public domain of the facilitator intervention and in the public domain of the participants.

키워드