중국 제3자 물류기업의 물류서비스 수준이 사업성과에 미치는 영향에 관한 연구

초록

As China’s logistics companies expand into global businesses, the structure of enterprises is developing in the form of third party logistics companies. The structure of the global logistics industry is leading the change of the global business environment by diverse interests based on the major economies such as the US, China, Japan and Europe. In this process, it is becoming an issue for Chinese import and export companies to derive the logistic performance according to the service level of the third party logistics. The purpose of this study is to examine the effect of the service level on the efficiency and financial performance of business operation. We conducted the empirical analysis of four hypotheses about the business efficiency and financial performance that are derived from the partnership and service quality as determinants of the logistics service of Chinese third party logistics companies. We conducted an empirical analysis of 200 samples from Beijing, Shanghai, Henan Province, Guangdong Province and Zhejiang Province from August 2017 to April 30, 2018. The implication of this study is that it is important to manage the supply chain that focuses on the efficiency of logistics services in terms of operational efficiency, accuracy of business execution and lead time management of the company. It is necessary to pursue the effective partnership and quality improvement of logistics information service.

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