개인특성, 교육과정특성, 조직특성이 학습전이에 미치는 영향 : 보험설계사 초기교육 사례

초록

This study aims at identifying the relationship of related variables on learning transfer of initial training for insurance agents (Life Planners) in ‘P’ life insurance company and to examine the empirical correlation between individual characteristics, the characteristics of training process, organization characteristics, and learning transfer. Result shows that the trainee’s individual characteristics, characteristics of the training course, and characteristics of organizational situation revealed close correlation to learning transfer. The coefficient range of the reliability is from 0.69 to 0.91, which represents high correlation. Work-relativity (β=.44, p<.05) had the highest correlation to learning transfer. The initial training in life insurance industry is very sensitive to the agents’ performance because it can be directly used to their customers. Future study is recommended to identify the relationship between learning transfer and individual performance by using a variety of methods.

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